Publisher's Synopsis
Selected Papers of the 4th World Water Congress of the International Water Association, held in Marrakech, Morocco, 22-22 September 2004. The 4th World Water Congress featured an exciting technical programme bringing together the perspectives of research and practice, and covering all aspects of water and wastewater services within a context of sustainable catchment and basin management. From this large and high-quality programme papers are being selected following peer review for publication in this journal. This issue contains papers selected from the sessions on water services and economy. Topics covered include asset management benchmarking customer relations maintenance and rehabilitation of networks planning policy and regulation pricing and finance procurement risk assessment sustainable urban water systems These articles report some of the latest advances and best practice relating to water supply and water services and utilities management.