Publisher's Synopsis
Identifying, managing, and maintaining knowledge within organizations has been commonplace outside of the drinking water industry for more than a decade. KM practitioners and scholars continue to document the justification for making the management of corporate information assets a strategic objective, and to identify best practices for implementing KM initiatives. Studying lessons learned and applying business-oriented collaborative management principles inherent in KM can assist the industry in becoming more efficient, effective, proactive, and adaptive.
