Publisher's Synopsis
Bestselling business process modelling title, now in its 2nd edition (prev ISBN 9781902505664) Completely revised and expanded to include 5 new chapters covering presentation of process information, a teaching guide, enterprise architecture and more Author is well-known within the BPM community and regularly blogs on process modelling issues Author interview scheduled with the leading technology podcast on iTunes to coincide with publication. Central London launch event will be widely advertised within strategic business media and attended by key business figures.
