Publisher's Synopsis
Advocacy is a skill used by many people in human service organisations. Social workers, community medical staff and advice workers are a few who will use such skills. Advocacy is used to overcome obstacles and to secure tangible results for customers û extra money, better services and housing. Neil BatemanÆs book sets out a model for effective professional practice, and outlines a number of approaches to advocacy. This is a seminal work; no other book has been published in the UK which explains how advocacy skills can be used and developed. Advocacy is becoming part of the everyday work of many people. Advocacy Skills will be a valuable handbook for anyone concerned with the rights of others.