Publisher's Synopsis
This book uncovers the distinguishing factors, advantages and disadvantages of the various processes in alternative dispute resolution. Chapter concepts are illustrated by examples and examples are followed by problem-solving activities that give opportunities to find potential solutions and develop reasoning abilities. Judicial options explore more difficult concepts, showing how the courts handle dispute resolution issues when the outcome is not certain. Web sites are cited for those seeking additional information, and a glossary and extensive index provide quick references.
