Publisher's Synopsis
An intriguing, witty and provocative diary on the art of innkeeping by 1 of Britain's best known hoteliers. The original Innkeeper's diary was published in 1931 by John Fothergill, who was the 1st to make the profession of innkeeping smart and respectable. Under his guidance, the Spreadeagle in Thame became a mecca for the glitterati and his personality notorious for his belief that the customer is not always right. Kit Chapman's book covers the year October 96 - 97, the year The Castle lost it's Michelin star and set to regain it. Full of humorous stories about clients and staff, it also contans great detail on running a fine establishment and the role of the hotelier to ensure a successful business.
