Publisher's Synopsis
Did you know that Emotional Intelligence (EI) is a better predictor of success than IQ?
You can have all the skills and smarts, but if you aren't great with people, your personal and professional life will always fall short of your expectations.
In every sector, from teaching to manufacturing to law enforcement, brains and brawn no longer cut it. The ability to interact well with others-peers, subordinates, and clients-is what makes candidates highly desirable in today's competitive market.
Here's the good news: While IQ is relatively fixed-no amount of study can turn you into Albert Einstein-anyone can improve their EI.
Connect Through Emotional Intelligence: Learn to Master Self, Understand Others, and Build Strong, Productive Relationships is your accessible and practical guide to:
- Understanding and overcoming internal obstacles that hold you back,
- Connecting with your coworkers and improving teamwork,
- Increasing your empathy,
- Giving more effective feedback, and
- Resolving conflict productively.
