Publisher's Synopsis
The contents of this book reflect the forefront of what is happening in offices all over the world. Many of the studies are ongoing, presenting early findings of new phenomena that used to be called end-user computing. This book illustrates that a broader array of activities is taking place. The hardware in question ranges from mainframe-based to networks to stand-alone, software settings encompass spreadsheet, text processing, electronic mail and financial models. Many of the papers employ experimental design to test their hypotheses, which is typical in an emerging field. Researchers and practitioners alike can benefit from these early conclusions. More importantly, they can raise more questions and continue to explore ways of improving the quality of organizational worklife.
