Publisher's Synopsis
Young adults are a growing population in libraries, yet few librarians know how to provide the unique kinds of services teenagers need. Here, the authors apply customer service theory and technique to serving this population.
Paperback (28 Feb 2001)
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Young adults are a growing population in libraries, yet few librarians know how to provide the unique kinds of services teenagers need. Here, the authors apply customer service theory and technique to serving this population.
ISBN: | 9781555703943 |
Publisher: | American Library Association |
Imprint: | ALA Neal-Schuman |
Pub date: | 28 Feb 2001 |
DEWEY: | 027.626 |
DEWEY edition: | 21 |
Number of pages: | 200 |
Weight: | 340g |
Height: | 229mm |
Width: | 152mm |
Spine width: | 13mm |