Publisher's Synopsis
Three basic philosophies underlie this book. The first is evidence of a movement towards a knowledge-based society; the second is the renewed recognition of people as knowledge workers; and the third is the fundamental role that information technology (notably expert systems) is destined to play. The book reconciles the needs and pursuits of management and ways in which the latest technology can be used to strategic advantage.;In Part I the author brings out strategic initiatives and the role of new technology and shows how they can and will integrate to influence everyday life and society. Part II explores the problems and challenges of identifying meaningful applications for expert systems, for enlisting the co-operation of suitable experts, of motivating a business proposal for expert system development, and of understanding the role of the knowledge engineer. Part III offers practical advice to management with respect to orienting the organization towards the profitable implementation of expert systems, puts forward suitable guidelines for applying expert system tools, and shows how to monitor the stages of development.