Publisher's Synopsis
Guest Service In The Hospitality Industry focuses on the delivery of services in the hospitality industry to the guests or tourists that have the enthusiasm to travel and know about the various places. It also informs the readers about the various things to look forward to, to provide good services to the guests. This book also discusses about the introduction to hospitality industry, the meaning of quality service, the service to the guests in food and beverage industry and knowing and assessing the failures in order to succeed in the hospitality sector.
