1st Edition
Hardback (08 Nov 2000)
Not available for sale
Includes delivery to the United States
Out of stock
This textbook emphasizes two major themes, first, that adding value and customer satisfaction should be the ultimate objective of any firm, and second, integrated operations - it usually takes coordinated operations to deliver the combination of service and value required to satisfy customers.
| ISBN: | 9780132585262 |
| Publisher: | Pearson Education |
| Imprint: | Pearson |
| Pub date: | 08 Nov 2000 |
| Edition: | 1st Edition |
| DEWEY: | 658 |
| DEWEY edition: | 21 |
| Language: | English |
| Number of pages: | 9 |
| Weight: | 1586g |
| Height: | 262mm |
| Width: | 210mm |
| Spine width: | 33mm |
