Paperback (30 May 2015)
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Through the methods outlined in this book, Albrecht demonstrates that effective communication not only makes library users feel more comfortable but also increases staff morale, ensuring the library is place where everyone feels welcome.
| ISBN: | 9780838913307 |
| Publisher: | American Library Association |
| Imprint: | ALA Editions |
| Pub date: | 30 May 2015 |
| DEWEY: | 025.82 |
| DEWEY edition: | 23 |
| Language: | English |
| Number of pages: | xv, 165 |
| Weight: | 254g |
| Height: | 229mm |
| Width: | 152mm |
| Spine width: | 10mm |
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