Publisher's Synopsis
Managerial supervisors are those persons who supervise direct service staff, who oversee human service programmes and who perform macro practice tasks in their agencies on a daily basis. They are not clinical supervisors who oversee the treatment aspects of direct practice; nor are they administrators at the executive level. This book addresses the challenges facing the often under-appreciated managerial supervisors who oversee and provide a crucial organizational structure for work that occurs in human service across the country.;According to authors Perlmutter, Bailey, and Netting the successful managerial supervisor must be able to create and develop the organizational culture in which client-centered practice can occur, balance the demands of administrative leadership with those of workers who see clients, keep a client-centered focus amid the paradoxes that arise in the process and maintain a healthy professional presence. This text provides guidance to students of administration and to practitioners on the many difficult issues that arise for the managerial supervisor.
