Publisher's Synopsis
This flexible material provides users with a competence-based framework enabling them to monitor their progress towards becoming a sales professional. The built-in activities can be completed and discussed in the workplace and are key tools for building confidence and developing skills.;The series has been designed in a modular format, consisting of seven workpacks and an "Effective Assessment Guide" which can be used cumulatively to build a comprehensive skills base, or separately in specific subject areas. Each workpack relates to a specific NVQ unit and contains all of the required knowledge, as well as examples from industry.
