Publisher's Synopsis
Here is a "one-minute" resource for nurses--a concise and enjoyable self-help guide that applies management and psychological concepts for front-line nurse managers. The authors emphasize helping employees to develop their own problem-solving skills, rather than "taking care" of problem employees. Listening skills, management styles, self and employee motivation, positive and negative feedback, and networking are covered. This action-oriented book contains numerous examples, self-assessment tools, and worksheets.
