Paperback (28 Feb 1991)
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An introduction to quality assurance, which is widely used in the medical libraries of North America as a performance-measurement strategy. It discusses setting standards for quality assurance and its application to collection development, online reference services and general management.
| ISBN: | 9781856040068 |
| Publisher: | Canadian Library Association |
| Imprint: | Canadian Library Association |
| Pub date: | 28 Feb 1991 |
| DEWEY: | 026.61 |
| DEWEY edition: | 20 |
| Language: | English |
| Number of pages: | 158 |
| Weight: | 435g |
| Height: | 172mm |
| Width: | 248mm |
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