Publisher's Synopsis
This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.
Satisfying Internal Customers First!
1st edition
Paperback (28 May 1994)
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Book information
| ISBN: | 9780787950828 |
| Publisher: | Wiley |
| Imprint: | Pfeiffer |
| Pub date: | 28 May 1994 |
| Edition: | 1st edition |
| Language: | English |
| Number of pages: | 120 |
| Weight: | 190g |
| Height: | 157mm |
| Width: | 234mm |
| Spine width: | 7mm |
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