Hardback (30 May 1991)
Save $23.67
Includes delivery to the United States
10+ copies available online - Usually dispatched within two working days
A guide to improving sales and profits in consumer financial services that stresses the development of a sales and service culture. The key principles discussed are interaction with customers, cultural support and values, service from the customer's point of view, service selling, characteristics of successful sales organizations, star sales people, perfecting the sales process, dealing with prospective clients, and ongoing interaction with the client.
| ISBN: | 9780471540304 |
| Publisher: | Wiley |
| Imprint: | John Wiley & Sons, Inc. |
| Pub date: | 30 May 1991 |
| DEWEY: | 332.10688 |
| DEWEY edition: | 20 |
| Language: | English |
| Number of pages: | 230 |
| Weight: | 510g |
| Height: | 235mm |
| Width: | 160mm |
| Spine width: | 25mm |
$2.57off
Paperback
Published 23 Apr 2022
Save $2.57
$22.51off
Hardback
Published 20 Jan 2006
Save $22.51
