Publisher's Synopsis
The main perspective that underpins the concept of the competent workplace, first described by the authors in WORKBASED STRESS: PRESCRIPTION IS NOT THE CURE, is the need to recognise and utilise the reservoir of talent and practice experience located in front line teams, if the service cultures required to achieve the requirements of the new legislation are to be realised. - - The authors have now translated the concept of the competent workplace into a framework for testing in action. This discussion paper reports on projects devised with workers from a range of agencies and settings, through working with a reflecting on actual day to day experience as a source and resource for practice and service development.