Publisher's Synopsis
Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.
Paperback (22 Dec 1994)
Includes delivery to the United States
10+ copies available online - Usually dispatched within 7 days
Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.
ISBN: | 9780887307195 |
Publisher: | HarperCollins |
Imprint: | Harper Business |
Pub date: | 22 Dec 1994 |
Language: | English |
Number of pages: | 144 |
Weight: | 134g |
Height: | 205mm |
Width: | 139mm |
Spine width: | 10mm |