The Office in French and English

Now more than ever before, office professionals, whether secretaries, PAs or receptionists, need to understand and speak a major foreign language. This practical book is a response to that need and should help readers (and their bosses) communicate confidently in French, as well as English.;Following the introduction to the differences in office etiquette, this book contains ten chapters starting with a job interview and ending with a colleague's farewell party. The words and phrases needed in French are displayed facing the English equivalent.;The authors give comprehensive advice on - answering the phone, welcoming visitors, making and answering inquiries, fixing and cancelling appointments, saying "no" politely - and apologizing, and expressing points and opinions effectively.;The book is both a professional and a teaching tool. At the end of the book there are self-styled tests for readers to test their knowledge. Pamela Sheppard is the author of "Negotiate in French and English" and "Meetings in French and English".