Publisher's Synopsis
In spite of countless organisations fix-it books, team-building exercises, and consulting experts, it's hard to find a truly healthy workplace. Research shows 85% of workers avoid communicating crucial workplace problems upward, while 71% are actively looking for other jobs. Why? We have all been taught to avoid emotions at work, but this inevitably leads to losses in productivity, creativity, and job satisfaction. With 'The Power of Emotions at Work', Karla McLaren teaches communication and empathy skills to help you create a healthy and functional environment that benefits everyone.