The Service Encounter

The Service Encounter Managing Employee/customer Interaction in Service Businesses - The Advances in Retailing Series

Book (01 Jan 1985)

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Book information

ISBN: 9780669082739
Publisher: Lexington Books
Imprint: Lexington Books
Pub date:
DEWEY: 658.812
DEWEY edition: 19
Language: English
Number of pages: 338
Weight: -1g
Height: 240mm
Width: 160mm