Publisher's Synopsis
Whether you're a supervisor, manager or the owner of your own business, your success depends on the results you achieve through others. That means your business relies on you to build an efficient, productive team. This could be the toughest challenge you've ever faced. But it doesn't have to be. Now, with this handy desktop guide, you've got the answers to all your management problems at your fingertips. The Superfisor's Handbook provides tips on handling day-to-day situations, setting and measuring realistic goals, managing conflict and motivating employees to achieving peak performance. This second edition includes a new section on hiring and firing employees, including a detailed discussion of legal do's and don'ts.
