Publisher's Synopsis
A practical and entertaining book that demonstrates how to enhance the performance of those who work for you through `coaching' - providing mentoring, encouragement and feedback Based on the successful programme developed by leading management consultancy company, McKinsey & Co.
Step by step, a parable takes the reader through the different aspects of coaching -how to master the skills and implement them successfully. Fun to read - full of succinct tips and practical examples, cartoons and illustrations, presented in an easily digestible, entertaining way.
