Publisher's Synopsis
We cannot always avoid negative people in our day-to-day activities. Even if your place of business or work environment is primarily positive, negative people will still exist to pull you down: clients, suppliers, neighbors or someone on the end of the phone.In this fast-paced day and age in which we live, many of us are continually reacting to other's reactions. This small handbook may have enough survival tips on protecting one's self from negativity, it could last a lifetime.
