Publisher's Synopsis
What Smart People Do When Dumb Things Happen at Work is the answer. Offering 260 practical tips-one for each workday of the year-What Smart People Do guides readers through the obstacle course of tricky workplace problems by showing concrete ways to avoid career-crippling mistakes. The book examines 13 different categories of workplace blunders. Each chapter is then broken down into eight to 12 specific real-world problems and follows a standard pattern of explanation, analysis, and advice: problem statement, useful tips for attacking the problem intelligently, solving the problem. The techniques are tailored, imaginative how-to action-steps anyone can apply right away. And the chapters are organized so the reader can pick up the book and turn to his or her situation for an immediate solution.
