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When Consumers Complain (Paper)

When Consumers Complain (Paper)

Paperback (23 Jun 1986)

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Publisher's Synopsis

Surveys obstacles to consumer complaints, assesses the effectiveness of third party negotiation, and discusses the workings of the small claims courts.

Book information

ISBN: 9780231063975
Publisher: Columbia University Press
Imprint: Columbia University Press
Pub date:
Number of pages: 232
Weight: 350g
Height: 234mm
Width: 152mm
Spine width: 19mm

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