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ISBN: 9789027223081 - The Language of Outsourced Call Centers The Language of Outsourced Call Centers
Eric Friginal

ISBN10: 9027223084  ISBN13: 9789027223081
Publisher: John Benjamins Publishing Co
Format: Hardback
Publication date: 01 Feb 2009
List of tables List of figures Ch. 1 Introduction 1Ch. 2 Outsourced call centers in the Phillipines 15Ch. 3 Corpora and description of speaker groups in the Call Center corpus 39Ch. 4 Multi-dimensional analysis 75Ch. 5 Lexico/syntactic... More