BOOKS EBOOKS RARE BOOKS CLASSICAL CDs DVDs PRINTED MUSIC PODCASTS OFFERS
Click here to take a virtual tour of Blackwells, Oxford

Records

Back to Antiques & Collectibles


  

Search for: Svafa Gronfeldt Judith Banks Strother

Refine your search:

 

£48.99
Usually despatched within 10 days

New & used from £24.57
ISBN: 9781412913751 - Service Leadership Service Leadership
Svafa Gronfeldt, Judith Banks Strother

ISBN10: 1412913756  ISBN13: 9781412913751
Publisher: SAGE Publications Inc
Format: Paperback
Publication date: 13 Dec 2005
The purpose of this book is to provide a comprehensive theoretical framework as well as practical strategies-not just for survival but for a true search for excellence in the uncertain and ever-changing world of customer service management. More

£90.00
Usually despatched within 10 days

New & used from £110.49
ISBN: 9781412913744 - Service Leadership Service Leadership
Svafa Gronfeldt, Judith Banks Strother

ISBN10: 1412913748  ISBN13: 9781412913744
Publisher: SAGE Publications Inc
Format: Hardback
Publication date: 15 Feb 2006
The purpose of this book is to provide a comprehensive theoretical framework as well as practical strategies-not just for survival but for a true search for excellence in the uncertain and ever-changing world of customer service management. More