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Contact Blackwell

If you have a question about an order, please first check your Order Tracker and our Frequently Asked Questions. If this does not answer your question, please contact our Customer Service team using the form below or by telephone, stating your full name and order number.

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Telephone Queries

Online Queries

Tel: +44 (0) 1865 333536
08:00 to 18:00 Monday to Friday

Head Office Queries

Tel: +44 (0) 1865 792792
09:00 to 17:00 Monday to Friday

Bookshop Queries

Find your nearest Blackwell shop.

If your query is not directed for the Online Customer Service Team or if you need to contact one of the shops directly, please see our shop listings page.


Bank Holidays
Online Customer Services will be closed over the following holiday periods:

Boxing Day 2013Thu 26 December
New Year's DayThu 1 January 2014
Good FridayFri 18 April 2014
EasterMon 21 April 2014
May DayMon 5 May 2014
Spring Bank HolidayMon 26 May 2014
Summer Bank Holiday Mon 25 August 2014

Credit Account Queries

Queries concerning Blackwell Personal Credit Accounts: tel: +44 (0) 1865 333650

Queries concerning Blackwell Institute Credit Accounts should be referred to your nearest Blackwell shop.

Mail, Email & Telephone Orders

If your query is not directed for the Online Customer Service Team or if you need to contact one of the shops directly, please see our shop listings page.

By email on: mail.ox@blackwell.co.uk

By telephone on: +44 (0) 1865 333690 between the hours of 09:00 and 17:00 (UK time) Monday to Friday. Please ask for the appropriate shop department.

By fax on: +44 (0) 1865 333672

By post at:
Blackwell Mail Order
50 Broad Street
Oxford OX1 3BQ
United Kingdom

Company Details

Registered in England - registered no. 2762961, VAT registered no. GB 532585539

Blackwell Ltd
50 Broad Street
Oxford
OX1 3BQ
U.K.