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Security and Privacy

Security

Blackwell Online uses industry standard Secure Socket Layer (SSL) encryption to ensure the highest security for credit card and personal details submitted to us over the Internet. Recent surveys have shown that there is less fraud on the Internet than in real life situations (such as using your credit card in a department store or at a restaurant), and we're confident that we are offering the secure service you can expect from Blackwell. Our security certificate is issued by Verisign and we use High Grade Encryption 256bit - US industry standard security software. Information passed between your computer and our website cannot be read in the unlikely event that it is intercepted by someone else.

Privacy

Blackwell Online recognises the concern of our customers regarding privacy of information. All information you give to Blackwell Online is stored securely, and is not accessible to other users.

Rest assured that any information you give to Blackwell Online will not be distributed to any other company outside of the Blackwell Group or its affiliated partners.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will e-mail you to keep you up to date with your orders, however, we will not send you marketing emails unless you have given us your consent. We will also give you the opportunity to unsubscribe on all marketing emails and you may unsubscribe yourself on your online profile at any time.

The type of information we will collect about you includes:

  1. your name
  2. address
  3. phone number
  4. email address
  5. credit/debit card details

We will never collect sensitive information about you without your explicit consent.

We will endeavour to keep the information we hold accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

Blackwell Online relies on the use of cookies to process orders. Whilst you do not need to allow your browser to accept cookies in order to browse much of our website, you must have cookies enabled if you wish to shop or register at Blackwell Online.

Cookies are small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page. Blackwell Online use 'session cookies' which are automatically deleted from your computer when you close your browser. You are always free to decline our cookies if your browser permits, although in that case you may not be able to place an order on our website.

If you have any questions/comments about privacy, you should email us at online@blackwell.co.uk .