Body Language in Business

This book is about body language: signals we send and receive, messages we transmit and decipher, and 'statements' we make about ourselves nonverbally. Body language is the most primitive system of communication that we share with other species in the animal kingdom. We also use it in the board room and the salesroom to great or little effect. It is the language that we all speak regardless of background or upbringing. It is in our 'DNA': it is a part of our human nature, the very stuff of communication. In this book we seek to clarify a few issues. Firstly, we pose and answer the question what does it entail to communicate via body language. Secondly, we deal with the issues of how body language can be used and, regrettably, sometimes abused, to communicate. There is much confusion (and dare we say nonsense) about how to interpret nonverbal signals. Finally, we choose to concentrate on practical applications of these facts and observations to the world of work and business. Body language is important at work from the selection interview to the farewell speech. Nonverbal communication is also the essence of political propaganda, PR, marketing and advertising, and understanding of how these silent signals work can be a crucial asset to business as well as to consumers' education. This book will give you practical tips and advice about how to become better and more successful in business by reading and displaying the right body language.

ISBN 0230241468   Pages 232 ISBN13 9780230241466 (What's this?)   Weight (grammes) 500 Publisher Palgrave Macmillan   Published in Basingstoke Imprint Palgrave Macmillan   Height (mm) 241 Format Hardback   Width (mm) 162 Publication date 13 May 2010   Spine width (mm) 19 DEWEY 658.45   Academic level Professional / Scholarly DEWEY edition DC22

		List of Figures and Tables
		Preface
1		Introduction		1
		What is body language?		2
		The function of body language		5
		Sense and nonsense about body language		8
		Why is it important in business?		13
		Evolutionary approaches ot body language		14
		Three media, three cues		15
		Conclusion		22
2		The Signal System		23
		Channels of communication		23
		Feel the unspoken		45
		Beyond words and sounds		51
		Conclusion		54
3		Everyday Signs and Signals		56
		The influence of nonverbal signs in impression formation		56
		Physical appearance		57
		Bodily attractiveness		58
		Looking the part		60
		Dress		65
		Color		69
		Conclusion		72
4		Communicating Attitudes, Emotions and Personality		73
		Showing emotions		73
		Emotional labor		74
		Ability, accuracy and skill		76
		Communicating attitudes		80
		Intuition		83
		Emotional intelligence and reading the signals		84
		Your personality is showing		85
		More...

'This book provides an essential guide to unspoken messages in the workplace - it will help you to understand what other people are saying, even if they don't know it, and what impact your own behaviour can have on your boss, colleagues and clients.' - Dr Peter Collett, Author of The Book of Tells 'A compulsory read for all CEOs' directors and aspiring leaders, a book I will certainly be sending to a number of my clients. Also a perfect book for self improvement in today's challenging environment and essential reference material for any CEO's library. This is another illuminating and essential book from Adrian Furnham. The right book at the right time.' - Dr. Tony Miller, International Management Performance Specialist 'The definitive guide to body language - While many books make claims about body language that can't be substantiated, this book tells us about the real science behind body language. An essential book if you want to be able to read people better and understand how you come across too.' - Dr Rob Yeung, psychologist and author of Confidence: The Art of Getting Whatever You Want 'An excellent contemporary, well referenced, text on a classic topic in applied psychology. Given the tendency for meeting rooms to be glass walled in new build, this guide will even be useful to those not around - the table. Accessible to non-specialists and specialists alike.' -- Dr. Jeannete Garwood, School of Social Sciences, Leeds Metropolitan University 'Body language is one of those subjects that we all think we are expert on but in reality our intuitions are often wrong. This book is about the science of body language and tells you the facts in a clear and straightforward way. It is an indispensable guide to those who want to make it big in business.' - Professor Chris J Jackson, School of Organisation and Management, Australian School of Business, UNSW 'Body Language in Business is highly entertaining and written in readable manner. This is a must read for those wanting to succeed in business.' - David Lester Ph.D, Distinguished Professor of Psychology, The Richard Stockton College of New Jersey, USA

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