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Values and Best Practice Responses
Frank Scott-Lennon, Margaret Considine
ISBN: 9780951973837
Format: Paperback
Publisher:Management Briefs
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Bullying & Harassment is a comprehensive and informative book for the busy manager on the values that organizations should promote with respect to bullying, harassment, and sexual harassment in the workplace. It also outlines best practice responses to these difficult situations.
Coping skills for Bullying and Harassment situations are clearly identified Values and ways of responding to incidents of Bullying and Harassment This book is presented in an easy to read style where the learning is most accessible.
| ISBN | 0951973835 | | Pages | 94 | | ISBN13 | 9780951973837 (What's this?) | | Weight (grammes) | 249 | | Publisher | Management Briefs | | Published in | Dublin | | Imprint | Management Briefs | | Height (mm) | 230 | | Format | Paperback | | Width (mm) | 155 | | Publication date | 29 Oct 2009 | | Spine width (mm) | 10 | | DEWEY | 658.3145 | | Academic level | Professional / Scholarly | | DEWEY edition | DC22 | |
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Introduction Typical Bullying Behaviour in Organisations Harassment & Sexual Harassment Victim Perspectives and Feelings Standing up for Oneself Initial Responses: Best Practice for Managers Mediation Processes Formal Investigations Best Practice Procedures Establishing a Culture of Dignity at Work Conclusion
An essential Management Brief in relation to an ever increasing problem, full of practical steps and insights.A" Dr. Mary Redmond, Employment Lawyer, Arthur Cox & Company Director. An outstanding and most competent capture of all the relevant issues around Bullying and Harassment in the workplace. This informative and easy-to-read guide is an absolute must for managers confronting this undesired phenomenon.A" Professor Andrew Kakabadse, Professor of International Management Development, Cranfield School of Management. This book is full of good sound practical advice on how to deal in a mature adult way with bullying & harassment situations. Recommended for all managers as a self help tool.A" Frank Kelly, Head of Human Resources, Dublin City Council.  Be the first to write a customer review
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