Business Ethics

Collin's Business Ethics: An Organization Systems Approach to Designing Ethical Organizations provides theoretical and practical information to help create organizations of high integrity and superior performance. The text offers ways to design organizations that reinforce ethical behavior and reduce risks. It's organized based on an "Optimal Ethics Systems Model" which includes ethical job candidates, decision making, training, officers and hotlines, leadership, work goals and performance appraisals, environmental management, and community outreach. Early chapters present types of ethical issues organizations face, history of government regulation, the importance and extent of codes of ethics and conduct, an ethical decision-making framework, and the importance and extent of managing the natural environment and being a good corporate citizen - as well as new ideas and models. In addition, Collins provides a much broader array of best practices in business ethics to immediately implement many of the management techniques.

ISBN 0470639946   Pages 600 ISBN13 9780470639948 (What's this?)   Weight (grammes) 806 Publisher John Wiley and Sons Ltd   Published in Chichester Imprint John Wiley & Sons Ltd   Height (mm) 233 Format Paperback   Width (mm) 190 Publication date 25 Nov 2011   Spine width (mm) 20 DEWEY 174.4   Academic level Professional / Scholarly DEWEY edition DC22

Part One: Background 1 CHAPTER 1 Unethical Behaviors in Organizations and Human Nature 3 Daily Occurrence of Ethical Dilemmas 5 Unethical Behaviors at Work 6 Extent 6 Managers as Victims 7 Profession and Industry Issues 8 Operation Areas 10 Costs Associated with Unethical Behaviors 10 Legal Costs 11 Employee Theft 12 Monitoring Costs 13 Reputation Costs 13 Abusive Treatment Costs 13 Recruitment and Turnover Costs 14 Competitive Advantages of Ethical Organizations 14 Tips and Techniques 16 Best Practice in Use 17 Let's Build a Building 18 Human Nature 18 Born with Prior Knowledge of Right and Wrong 19 Born Good 19 Born with Inherited Sin 19 Born Morally Neutral 20 Cognitive Development 20 Stages of Moral Development 21 Lies and Cheating 24 Why Do Good People Behave Unethically? 26 Unintended Unethical Behaviors 27 Choosing Between Competing Values 27 Intentional Unethical Behaviors 28 Failure to Report Unethical Behaviors 30 Summary 31 Key Words 31 Chapter Questions 31 In the Real World: Enron 31 Ancillary Materials 32 Notes 33 CHAPTER 2 An Historical Perspective on Business Ethics 39 Economic Growth and Business Ethics in Precapitalist America 41 Christopher Columbus's Arrival 41 Roanoke and Jamestown Settlements 42 Plymouth Settlement 42 Buildup to the Revolutionary War 43 Freedom, Rights, and the Ethics of Capitalism 44 Adam Smith's Capitalism 45 Smith on Labor Issues 46 Economic Growth under Capitalism 47 The Industrial Revolution 47 New Laws: Antitrust, Charters, and Liabilities 48 Labor Issues 49 Slavery 49 Strikes and Labor Unions 50 Let's Build a Building 52 Wages and Compensation 53 Best Practice in Use 56 Further Expansion of Stakeholder Rights 57 Federal Sentencing Guidelines 58 B Corporation 60 The Optimal Ethics Systems Model 62 Tips and Techniques 63 Summary 64 Key Words 65 Chapter Questions 65 In the Real World: Enron 65 Ancillary Materials 66 Notes 66 Part Two: Getting Everyone on Board 71 CHAPTER 3 Hiring Ethical People 73 Importance of an Ethics Screen 74 The Six-Step Ethics Job Screen Process 75 Step 1: Ethics Screen Notice 76 Best Practice in Use 76 Step 2: Legal Ground Rules 77 Title VII of the Civil Rights Act 78 Disparate Impacts 78 Affi rmative Action 79 Other Legal Issues 80 Step 3: Behavioral Information 81 Resumes 81 Reference Checks 82 Tips and Techniques 83 Background Checks 84 Integrity Tests 85 Let's Build a Building 86 Step 4: Personality Traits and Related Characteristics 87 Conscientiousness 88 Organizational Citizenship Behavior 89 Social Dominance Orientation and Bullying 91 Mental Disability Tests 92 Step 5: Interview Questions 93 Previous Ethical Dilemmas 93 Visual Lie Detection 94 Realistic Job Previews 94 Step 6: Post-Interview Tests 94 Drug Testing 95 Polygraphs 95 Summary 98 Key Words 98 Chapter Questions 99 In the Real World: Enron 99 Ancillary Materials 99 Notes 100 CHAPTER 4 Codes of Ethics and Codes of Conduct 105 Difference between a Code of Ethics and a Code of Conduct 107 Purpose and Importance of Codes 107 Demonstrate Managerial Concern for Ethics 108 Convey a Particular Set of Values and Obligations 109 Meet Legal Requirements and Industry Trends 110 Positive Impact on Employee Behaviors 111 Code of Ethics Content 111 International Codes 112 Creating a Code of Ethics 115 Let's Build a Building 117 Connecting Code of Ethics to Strategic Planning 117 Code of Conduct Content 120 Tips and Techniques 121 Code of Conduct Relevancy 121 Business Gratuities 122 Email 122 Best Practice in Use 123 Implementing an Effective Code Communication Strategy 124 Annual Code of Ethics Assessment 125 Summary 128 Key Words 129 Chapter Questions 129 In the Real World: Enron 129 Ancillary Materials 130 Notes 131 CHAPTER 5 Ethical Decision Making 135 Ethical Behavior Model 136 Individual Characteristics (A) 139 Ethical Beliefs and Sensitivities (B) 140 Ethical Intuitions (C) 140 Theory of Planned Behavior (D) 142 Issue's Moral Intensity (E) 143 Organization Characteristics (F) 144 Ethical Intentions (G

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