Emotional Intelligence in 90 Minutes

This is another in the "In Ninety Minutes" series which offers the reader a comprehensive but easily readable and digestible text covering a specific topic in an hour and a half of study. The concept of emotional intelligence as a tool for improved personal and business performance is well established amongst psychologists, academics, theorists and consultants. However, in the wider community it still has an air of mystery about it. This concise, practical guide explains both the theory and the practice in straightforward terms which anyone can understand. Areas covered include: What is emotional intelligence?; Why is it important?; a 4-step process for developing emotional competence; how to put it into practice, including: emotional engagement, empathetic listening, assertiveness without aggression, advanced communication, and team management/participation; and, the benefits of EQ - both to individuals and to organisations.

ISBN 1852525258   DEWEY edition DC22 ISBN13 9781852525255 (What's this?)   Pages 126 Publisher Management Books 2000 Ltd   Published in Cirencester Imprint Management Books 2000 Ltd   Series title In 90 Minutes Format Paperback   Height (mm) 210 Publication date 18 Aug 2006   Width (mm) 148 DEWEY 658.4092   Academic level Tertiary education, Postgraduate, Professional / Scholarly

'EQ is as important as IQ in business today. This book provides an accessible introduction to the subject and many useful insights which could change the way you do business. A combination of theory, examples, quotations and exercises will help readers to put into practice what they have read. Reading this book is 90 minutes well spent.' Kathryn Bishop, Associate Fellow, SAID Business School, University of Oxford

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