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This book looks at the nature of management in the human services sector and examines the prevailing issues affecting both the UK and USA. Contradictory forces affect the act of management, such as the imperatives driving the introduction of new control systems which exist alongside the requirement to cut resources. In this book, contributors present both the problems and opportunities associated with the growth of management in the social care sector. They cover key topics including the implementation of change in the childcare sector; diversity - looking at the ways in which care managers can more effectively serve a growing multicultural and global society; performance measurement; the impact of electronic technologies and telecommunications; risk and safety in the workplace; and ethics in making personnel decisions, managing finances, planning and maintaining key relationships. This will be essential reading for social workers and human services managers, and students in health and social welfare internationally.
| ISBN | 1843105152 | | Pages | 320 | | ISBN13 | 9781843105152 (What's this?) | | Volumes | 1 | | Publisher | Jessica Kingsley Publishers | | Weight (grammes) | 481 | | Imprint | Jessica Kingsley Publishers | | Published in | London | | Format | Paperback | | Height (mm) | 234 | | Publication date | 31 Jan 2007 | | Width (mm) | 156 | | Library of Congress | HV245 | | Spine width (mm) | 22 | | DEWEY | 361.32 | | Academic level | Professional / Scholarly | | DEWEY edition | DC22 | |
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| Ch. 1 | | Looking backward, looking forward : current trends in human services management by John Harris | | 17 | | Ch. 2 | | New leadership for the human services : involving and empowering staff through participatory management by Barbara A. Pine and Lynne M. Healy | | 35 | | Ch. 3 | | Improving performance in social work through positive approaches to managing change by Julie Barnes | | 57 | | Ch. 4 | | Ethical issues for social work and social care managers by Lynne M. Healy and Barbara A. Pine | | 81 | | Ch. 5 | | Managing across interagency boundaries : a learning agenda for change by Vivien Martin | | 105 | | Ch. 6 | | Managing diversity in social service settings by Barris Malcolm | | 127 | | Ch. 7 | | Liability and safety issues in human services management by Robert G. Madden | | 149 | | Ch. 8 | | Managing care environments : reflections from research and practice by Jill Reynolds and Sheila Peace | | 179 | | Ch. 9 | | Active service-user involvement in human services : lessons from practice by Janet Seden and Trish Ross | | 199 | | Ch. 10 | | The impact of new technology : implications for social work and social care managers by Myron E. Weiner and Peter Petrella | | 217 | | Ch. 11 | | Managing diverse sources of funding by Mark Ezell | | 245 | | Ch. 12 | | From policy visions to practice realities : the pivotal role of service managers in implementation by Wendy Rose and Jane Aldgate and Julie Barnes | | 263 |
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