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A Programmed Approach to Effective Communication
David Evans, Margaret T. Hearn, Max R. Uhlemann, Allen E. Ivey
ISBN: 9780495095118
Format: Paperback
Publisher:Cengage Learning, Inc
Edition: 7th Revised edition
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Providing the research and methods to help you become a professional, this book aims to make the interview clear and specific for those training to work in the helping professions. Defining the core communication skills required to an interview and demonstrating their use, this book gives you the tools to conduct interviews in various situations.
With the latest research and methods to help you become an effective professional in today's diverse world, ESSENTIAL INTERVIEWING makes the interview clear and specific for anyone training to work in the helping professions. By clearly defining the core communication skills essential to any interview and vividly demonstrating their effective use, the authors give you the tools to conduct successful interviews in a variety of situations. With an emphasis on client Story (listening and helping clients tell their tales), Restory (helping clients think about their lives and the world in new ways), and Action (what needs to be done to make the story come to life), ESSENTIAL INTERVIEWING offers you the same programmed-learning model of interviewing that has successfully trained countless members of the helping professions for nearly 30 years.
| ISBN | 0495095117 | | Pages | 320 | | ISBN13 | 9780495095118
(What's this?) | | Volumes | 1 | | Publisher | Cengage Learning, Inc | | Weight (grammes) | 477 | | Imprint | Wadsworth Publishing Co Inc | | Published in | Belmont, CA | | Format | Paperback | | Height (mm) | 231 | | Publication date | 22 Feb 2007 | | Width (mm) | 185 | | Library of Congress | BF637 | | Spine width (mm) | 13 | | DEWEY | 158.39 | | Academic level | Professional / Scholarly | | DEWEY edition | DC21 | |
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1. Programming a Foundation for Learning. STAGE I ? EXPLORATION: HELPING CLIENTS TO IDENTIFY THEIR EXPERIENCES, ISSUES AND PROBLEMS. 2. Attending Behavior. 3. Effective Questioning. 4. Reflecting Content. 5. Reflecting Feeling. 6. Integrating Your Exploration Skills. STAGE II ? CLARIFICATION: HELPING CLIENTS TO CLARIFY THEIR EXPERIENCES AND DEVELOP GOALS. 7. Confronting. 8. Communicating Feeling and Immediacy. 9. Self-Disclosing. 10. Interpreting. STAGE III ? ACTION: HELPING CLIENTS TO TAKE ACTION. 11. Information Giving. 12. Structuring for Exploration, Clarification and Action. 13. Enlisting Cooperation. STAGE IV ? EFFECTIVE COMMUNICATION: FACILITATING EXPLORATION, CLARIFICATION AND ACTION. 14. Putting it All Together. Additional Resources. Index.
"The writing style is very engaging, and keeps my students' attention nicely. The 4-stage Program is an excellent revision and will facilitate student understanding and learning. The additional Chapter 6 is also an excellent addition to facilitate student understanding and learning. The revised chapter organization is a great improvement "  Be the first to write a customer review
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