Essential Skills for Managing in Healthcare

Health professionals often take on managerial roles at short notice and with little or no preparation. Although they may be highly clinically qualified and accomplished, the practicalities and relationships involved in management - helping staff to feel motivated and valued, building and leading teams, managing meetings and presentations, writing reports and managing change, to name but a few - present new challenges and pitfalls for which they are unprepared. This book is for managers and prospective managers who want to approach their new responsibilities professionally from the very beginning. Based on the authors' successful "Vital Signs" education programme, it identifies the critical skills needed to hit the ground running as a manager. It is an accessible, easily comprehensible guide to gaining the self-confidence and the respect of staff, and to creating a steady platform for acquiring and mastering a wide range of skills in the future. 'This book is dedicated to helping leaders and managers prepare for people responsibilities. It also addresses three areas which usually make leaders and managers uncomfortable - running meetings successfully, making presentations and writing reports. [It] gives accessible and practical examples and I have no hesitation in commending it to a wide readership.' - From the Foreword by John Edmonstone

ISBN 1846194806   Pages 136 ISBN13 9781846194801 (What's this?)   Weight (grammes) 259 Publisher Radcliffe Publishing Ltd   Published in Oxford Imprint Radcliffe Publishing Ltd   Height (mm) 246 Format Paperback   Width (mm) 171 Publication date 25 Oct 2010   Spine width (mm) 10 DEWEY 362.1068   Academic level Professional / Scholarly DEWEY edition DC23

		Foreword
		Preface
		About the authors
		Acknowledgements
		Introduction
Part 1		Dealing with people		1
1		Dealing with people		3
2		Dealing with individuals		17
3		Leading change		45
4		Tools for change		53
Part 2		Management disciplines		73
5		So many meetings!		75
6		Making confident presentations		89
7		Effective management reports		105
8		Over to you		111
		Selected reading list		117
		Index		119

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