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Written by nationally known experts in the field, this text brings a systematic understanding of organizational principles, practices, and insight to the management of health services organizations. While based on state-of-the-art organizational theory and research, the emphasis is on application through Features such as "In the Real World" and "Debate Times" which present actual situations and challenge the reader to provide a solution or a philosophical position. The clinical enterprise model is introduced in this new edition, and is fully developed in chapter 2.
| ISBN | 1418001899 | | Pages | 592 | | ISBN13 | 9781418001896
(What's this?) | | Volumes | 1 | | Publisher | Cengage Learning, Inc | | Weight (grammes) | 1135 | | Imprint | Delmar Cengage Learning | | Published in | Clifton Park | | Format | Hardback | | Height (mm) | 234 | | Publication date | 28 Dec 2005 | | Width (mm) | 206 | | Library of Congress | 2005024671 | | Spine width (mm) | 28 | | DEWEY | 362.1068 | | Academic level | Tertiary education | | DEWEY edition | DC22 | |
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| Ch. 1 | | Organization theory and health services management by Stephen M. Shortell and Arnold D. Kaluzny | | 5 | | Ch. 2 | | The managerial role by William E. Welton | | 42 | | Ch. 3 | | Motivating people by Myron D. Fottler and Stephen J. O'Connor and Mattia J. Gilmartin and Thomas A. D'Aunno | | 78 | | Ch. 4 | | Leadership : a framework for thinking and acting by Dennis D. Pointer | | 125 | | Ch. 5 | | Conflict management and negotiation by Jeffrey T. Polzer and Margaret A. Neale and Jennifer L. Illes | | 148 | | Ch. 6 | | Groups and teams by Bruce J. Fried and Sharon Topping and Amy C. Edmondson | | 174 | | Ch. 7 | | Work design by Martin P. Charns and Jody Hoffer Gittell | | 212 | | Ch. 8 | | Coordination and communication by Beaufort B. Longest, Jr. and Gary T. Young | | 237 | | Ch. 9 | | Power and politics by Jeffrey A. Alexander and Thomas G. Rundall and Timothy J. Hoff and Laura L. Morlock | | 276 | | Ch. 10 | | Organization design by Peggy Leatt and G. Ross Baker and John R. Kimberly | | 314 | | Ch. 11 | | Managing strategic alliances by Edward J. Zajac and Thomas A. D'Aunno and Lawton R. Burns | | 356 | | Ch. 12 | | Organizational learning, innovation, and change by Bryan J. Weiner and Christian D. Helfrich and S. Robert Hernandez | | 382 | | Ch. 13 | | Organizational performance : managing for efficiency and effectiveness by Ann B. Flood and Jacqueline S. Zinn and W. Richard Scott | | 415 | | Ch. 14 | | Achieving competitive advantage : the case for strategy by Roice D. Luke and Stephen L. Walston | | 458 | | Ch. 15 | | Creating and managing the future by Arnold D. Kaluzny and Stephen M. Shortell | | 488 |
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