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a Comprehensive Resource for Managing and Operating Programs and Facilities
Michael Bates
Michael Bates
ISBN: 9780736062053
Format: Hardback
Publisher:Human Kinetics Publishers
Edition: 2nd Revised edition
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A resource for the management and operation of health and fitness facilities and programmes that addresses the human resources aspects, member recruitment, retention and profitability, financial management, and evaluation of programmes.
This new edition is a comprehensive resource for the management and operation of health and fitness facilities and programmes. The Introduction provides an overview of the industry. Part I addresses the human resources aspects, including staff recruitment, training, development and compensation and benefits. Topics covered in Part II include member recruitment, retention and profitability, whilst Part III covers financial management and facility maintenance. Evaluation of programmes and future trends in the industry are covered in Part IV. Several chapters from the first edition have been revised and updated and other chapters have been newly written for this edition. This book will prepare the reader for a career in health and fitness facility management and assist the instructor in preparing for meaningful classroom sessions and assessing students' comprehension.This book will primarily be used as a textbook for courses on the topic and as a professional reference by health and fitness facility managers.
| ISBN | 073606205X | | Volumes | 1 | | ISBN13 | 9780736062053 (What's this?) | | Weight (grammes) | 1297 | | Publisher | Human Kinetics Publishers | | Published in | Champaign | | Imprint | Human Kinetics Publishers | | Previous ISBN | 9780880115599 | | Format | Hardback | | Height (mm) | 216 | | Publication date | 01 Dec 2007 | | Width (mm) | 279 | | Library of Congress | 2007029345 | | Spine width (mm) | 31 | | DEWEY | 613.7068 | | Academic level | Tertiary education, Postgraduate | | DEWEY edition | DC22 | | Interest age | From 18 To 99 | | Pages | 400 | |
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| | | Introduction: An Overview of the Health and Fitness Industry | | | | Pt. I | | Human Resources | | | | 1 | | Recognizing the Importance of Leaders and Managers by D. Jane Riddell | | 3 | | 2 | | Understanding Organizational Design by Scott Lewandowski | | 21 | | 3 | | Recruiting the Best Staff for Your Facility by Kevin Hood | | 41 | | 4 | | Training and Developing Staff by Brenda Abdilla | | 61 | | 5 | | Managing Staff Performance by Bud Rockhill | | 79 | | 6 | | Developing a Compensation Program by Mike Bates | | 99 | | Pt. II | | Member Recruitment, Retention, and Profitability | | | | 7 | | Marketing Your Facility by Casey Conrad | | 119 | | 8 | | Increasing Sales by Karen Woodard Chavez | | 143 | | 9 | | Focusing on Customer Service by Terry Eckmann | | 171 | | 10 | | Retaining Members Through Program Management by Sandy Coffman | | 185 | | 11 | | Generating Revenue Through Profit Centers by Cheryl Jones | | 201 | | Pt. III | | Operations and Facility Management | | | | 12 | | Understanding Financial Management by Mike Bates | | 223 | | 13 | | Addressing Health and Safety Concerns by Anthony Abbott and Mike Greenwood | | 251 | | 14 | | Maintaining Your Facility by Mike Greenwood and Anthony Abbott | | 287 | | 15 | | Choosing the Right Equipment by Mike Bates | | 313 | | 16 | | Understanding Legal and Insurance Issues by John Wolohan | | 333 | | 17 | | Evaluating Your Operation by Dave Hardy | | 353 | | | | Conclusion: Looking Toward the Future | | 367 | | | | Index | | 371 |
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