MCDST

Here's the book you need to prepare for Microsoft's new MCDST exams-70-271: Supporting Users and Troubleshooting a Microsoft XP Operating System, and 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System. This two-in-one Study Guide was developed to meet the exacting requirements of today's certification candidates. In addition to the consistent and accessible instructional approach that earned Sybex the 'Best Study Guide' designation in the 2003 CertCities Readers Choice Awards, this book provides: in-depth coverage of all exam topics; practical information on supporting users and troubleshooting applications; hundreds of challenging review questions; and, leading-edge exam preparation software, including a test engine and electronic flashcards.This book offers authoritative coverage of all exam objectives, including Exam 70-271: Installing a Windows Desktop Operating System; Managing and Troubleshooting Access to Resources; Configuring and Troubleshooting Hardware Devices and Drivers; Configuring and Troubleshooting the Desktop and User Environments; and, Troubleshooting Network Protocols and Services, and Exam 70-272: Configuring and Troubleshooting Applications; Resolving Issues Related to Usability; Resolving Issues Related to Application Customization; Configuring and Troubleshooting Connectivity for Applications; and, Configuring Application Security.

ISBN 0782143520   Pages 588 ISBN13 9780782143522 (What's this?)   Part volume Exams 70-271 and 70-272 Publisher John Wiley & Sons Inc   Volumes 1 Imprint Sybex Inc.,U.S.   Weight (grammes) 836 Format Multimedia Item   Published in New York Publication date 05 Oct 2004   Height (mm) 228 Library of Congress QA76.3.F46   Width (mm) 184 DEWEY 005.36   Spine width (mm) 27 DEWEY edition DC22   Academic level Professional / Scholarly, Tertiary education

Pt. I		Supporting users and troubleshooting a Microsoft Windows XP operating system		1
Ch. 1		Installing a Windows desktop operating system		3
Ch. 2		Managing and troubleshooting access to resources		33
Ch. 3		Configuring and troubleshooting hardware devices and drivers		73
Ch. 4		Configuring and troubleshooting the desktop and user environments		107
Ch. 5		Troubleshooting network protocols and services		141
Pt. II		Supporting users and troubleshooting desktop applications on a Microsoft Windows XP operating system		187
Ch. 6		Configuring and troubleshooting applications		189
Ch. 7		Resolving usability issues		237
Ch. 8		Resolving application customization issues		281
Ch. 9		Configuring and troubleshooting connectivity for applications		335
Ch. 10		Configuring application security		381

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