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This guide offers an introduction to professional consulting, its nature, methods, organizational principles, behavioural rules, and training and development practices. The modern information- and knowledge-based economy is constantly creating new opportunities and challenges for consultants and this edition of "Management Consulting" aims to actively reflect and confront these developments and changes. New topics covered in this edition include: e-business consulting; consulting in knowledge management; total quality management; corporate governance; social role and responsibility of business; company transformation and renewal; and public administration.
| ISBN | 9221095193 | | Pages | 1000 | | ISBN13 | 9789221095194
(What's this?) | | Volumes | 1 | | Publisher | International Labour Office | | Weight (grammes) | 140 | | Imprint | International Labour Office | | Published in | Geneva | | Format | Paperback | | Previous ISBN | 9789221094494 | | Publication date | 14 Nov 2002 | | Height (mm) | 245 | | Library of Congress | 2003437890 | | Width (mm) | 165 | | DEWEY | 658.46 | | Spine width (mm) | 50 | | DEWEY edition | DC21 | | Academic level | Undergraduate, Postgraduate, Professional / Scholarly |
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| | | Authors and acknowledgements | | | | | | Foreword | | | | | | Abbreviations and acronyms | | | | Pt. I | | Management Consulting in Perspective | | | | Ch. 1 | | Nature and purpose of management consulting | | 3 | | Ch. 2 | | The consulting industry | | 31 | | Ch. 3 | | The consultant-client relationship | | 61 | | Ch. 4 | | Consulting and change | | 85 | | Ch. 5 | | Consulting and culture | | 113 | | Ch. 6 | | Professionalism and ethics in consulting | | 129 | | Pt. II | | The Consulting Process | | | | Ch. 7 | | Entry | | 153 | | Ch. 8 | | Diagnosis | | 179 | | Ch. 9 | | Action planning | | 213 | | Ch. 10 | | Implementation | | 229 | | Ch. 11 | | Termination | | 245 | | Pt. III | | Consulting in Various Areas of Management | | | | Ch. 12 | | Consulting in general and strategic management | | 261 | | Ch. 13 | | Consulting in information technology | | 283 | | Ch. 14 | | Consulting in financial management | | 299 | | Ch. 15 | | Consulting in marketing and distribution management | | 327 | | Ch. 16 | | Consulting in e-business | | 341 | | Ch. 17 | | Consulting in operations management | | 361 | | Ch. 18 | | Consulting in human resource management | | 381 | | Ch. 19 | | Consulting in knowledge management | | 415 | | Ch. 20 | | Consulting on productivity and performance improvement | | 437 | | | More... | | |
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