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For upper-level undergraduate/ graduate-level courses in Program Evaluation, Program Planning, Program Administration, and Public Administration. Comprehensive yet accessible, this text provides a practical introduction to the skills, attitudes, and methods required to assess the worth and value of human services offered in public and private organizations in a wide range of fields. Students are introduced to the need for such activities, the methods for carrying out evaluations, and the essential steps in organizing findings into reports. The text focuses on the work of people who are closely associated with the service to be evaluated, and is designed to help program planners, developers, and evaluators to work with program staff members who might be threatened by program evaluation.
| ISBN | 0205804977 | | Pages | 336 | | ISBN13 | 9780205804979
(What's this?) | | Weight (grammes) | 566 | | Publisher | Pearson Education (US) | | Published in | Upper Saddle River | | Imprint | Pearson Education (US) | | Previous ISBN | 9780130409669 | | Format | Hardback | | Height (mm) | 229 | | Publication date | 04 Jul 2010 | | Width (mm) | 152 | | DEWEY | 361.61072 | | Spine width (mm) | 18 | | DEWEY edition | DC22 | | Academic level | Professional / Scholarly |
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| | | Preface | | | | 1 | | Program Evaluation: An Overview | | 1 | | | | Evaluation Tasks That Need to Be Done | | 3 | | | | Estimate Unmet Needs | | 3 | | | | Verify that Programs Do Provide Services | | 4 | | | | Examine the Outcomes | | 4 | | | | Learn Which Programs Produce the Most Favorable Outcomes | | 4 | | | | Select the Programs That Offer the Most Needed Types of Services | | 5 | | | | Provide Information to Maintain and Improve Quality | | 5 | | | | Watch for Unplanned Side Effects | | 6 | | | | Common Types of Program Evaluations | | 6 | | | | Assess Needs of the Program Participants | | 6 | | | | Examine the Process of Meeting the Needs | | 7 | | | | Measure the Outcomes and Impacts of a Program | | 7 | | | | Integrate the Needs, Costs, and Outcomes | | 8 | | | | Activities Often Confused with Program Evaluation | | 9 | | | | Different Types of Evaluations for Different Kinds of Programs | | 10 | | | | Organizations Needing Program Evaluations | | 10 | | | | Time Frames of Needs | | 12 | | | | Extensiveness of Programs | | 12 | | | | Purpose of Program Evaluation | | 13 | | | | The Roles of Evaluators | | 15 | | | | A Variety of Work Settings | | 15 | | | | Comparison of Internal and External Evaluators | | 16 | | | | Evaluation and Service | | 18 | | | | Evaluation and Related Activities of Organizations | | 19 | | | | Summary and Preview | | 20 | | | | Study Questions | | 20 | | | More... | | |
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