This text describes the historical and political context of the drive for quality in UK primary healthcare and general practice. It also illustrates the argument that general practice remains diffucult to define and measure.
| ISBN | 1857172663 | | Pages | 80 | | ISBN13 | 9781857172669
(What's this?) | | Weight (grammes) | 251 | | Publisher | King's Fund | | Published in | London | | Imprint | King's Fund | | Series title | King's Fund primary care series | | Format | Paperback | | Height (mm) | 297 | | Publication date | 01 Mar 1999 | | Width (mm) | 210 | | DEWEY | 362.172 | | Academic level | Postgraduate, Professional / Scholarly | | DEWEY edition | DC21 | |
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Executive summary; what is quality, and why measure it?; the reflective practicioner's perspective, recognising the "unfathomable" aspect of our work; the patient's perspective, finding a "good doctor"; the "activity" perspective, performance indicators and targets; the "gate-keeper" perspective, investigation, admission and referral rates; the prescriber's perspective, effective and cost effective prescribing; the "evidence based" perspective, measuring the overall quality of care against the findings of clinical research trials; the educational perspective, measuring the quality of training and professional development; the management perspective, measuring the quality of organisation and team-work in a multi-disciplinary health service team; quality indicators as a lever for change, an analysis of the National performance Framework; towards a "postmodern" approach to quality indicators, the story so far; conclusion
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