Skilled Interpersonal Communication

This textbook on communication is directly relevant to a multiplicity of research areas and professions. This revised edition has been expanded to include further research as well as a new chapter on negotiating. Key examples and summaries have been augmented to help contextualize the theory of skilled interpersonal communication in terms of its practical applications.

ISBN 0415227208   Pages 560 ISBN13 9780415227209 (What's this?)   Volumes 1 Publisher Taylor & Francis Ltd   Weight (grammes) 975 Imprint Routledge   Published in London Format Paperback   Previous ISBN 9780415081375 Publication date 17 Jul 2003   Height (mm) 246 Library of Congress HM1166   Width (mm) 174 DEWEY 302   Spine width (mm) 32 DEWEY edition DC21   Academic level Undergraduate, Postgraduate, Professional / Scholarly

		List of figures
		List of boxes
		Preface to the forth edition
1		Introduction: the importance of interpersonal skills		1
2		Interpersonal communication: a skill-based model		11
3		Nonverbal communication		43
4		Rewarding and reinforcing		81
5		Questioning		115
6		Reflecting		147
7		Listening		169
8		Explaining		197
9		Self-disclosure		223
10		Set induction and closure		259
11		Assertiveness		291
12		Influence and persuasion		325
13		Negotiating		369
14		Groups and group interaction		401
15		Concluding comments		439
		Bibliography		443
		Name index		509
		Subject index		521

'The most comprehensive review of skilled interpersonal communication available. Encyclopaedic in reach and engagingly written, it offers many pointers for improved practice across a myriad of fields. It will serve as the classic introduction to interpersonal skills for many years to come.' - Dr Dennis Tourish, Reader in Communication Management, University of Aberdeen 'Hargie and Dickson skilfully integrate an extensive array of theories and research while highlighting the practical implications of the literature. With obvious delight in the subject matter they invite us to ponder our own relationships in a more critical manner. Scholars and students alike will gain much from this book.' - Professor Phillip Clampitt, Information Sciences Program, University of Wisconsin - Green Bay 'Hargie and Dickson are to be commended for the academic rigour with which they approach the practice of communication. The book makes an important and thoroughly informed contribution to the exploration and development of communicative ability.' - Dr Bill Campbell, Director, Centre for Human Communication, Manchester Metropolitan University

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