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John A. Murray, Aidan O'Driscoll
ISBN: 9780131821637
Format: Paperback
Publisher:Pearson Education (US)
Edition: Reissue
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Reflecting the current paradigm-shift away from the traditional view of markets, with the emphasis on the consumer and the four Ps, this book embraces a wider network approach with relational marketing and channel management as key. Process rather than hierarchy underpins its market focus.
Strategy and Process in Marketing explores marketing strategy and marketing management in a way that reflects the current paradigm shift away from the tradional view of marketing and its exclusive emphasis on the consumer and the 4Ps. It embraces a wider network approach with relational marketing and channel management as key. Business systems, core processes and reengineering are incorporated into a reconceptualisation about how marketing is managed.
| ISBN | 0131821636 | | DEWEY edition | DC20 | | ISBN13 | 9780131821637 (What's this?) | | Pages | 522 | | Publisher | Pearson Education (US) | | Weight (grammes) | 823 | | Imprint | Prentice Hall | | Published in | Upper Saddle River | | Format | Paperback | | Height (mm) | 244 | | Publication date | 22 Mar 1996 | | Width (mm) | 170 | | Library of Congress | HF5415.13. | | Spine width (mm) | 26 | | DEWEY | 658.802 | | Academic level | Professional / Scholarly |
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| | | Preface | | | | Pt. I | | Marketing: concepts and contexts | | 1 | | 1 | | Market focus | | 3 | | 2 | | Marketing contexts | | 20 | | 3 | | The business system | | 37 | | 4 | | Strategy and process | | 54 | | 5 | | The job of the marketing manager | | 72 | | Pt. II | | Informing marketing activity | | 85 | | 6 | | Understanding the customer | | 87 | | 7 | | Measuring the market | | 107 | | 8 | | Analyzing competition and industry structure | | 130 | | 9 | | Assessing company capability | | 149 | | 10 | | Convergence, divergence and pan-Europeanism | | 164 | | Pt. III | | The marketing strategy process | | 183 | | 11 | | Strategic market choice | | 185 | | 12 | | Managing strategy | | 215 | | 13 | | Organizing and integrating | | 238 | | Pt. IV | | The marketing management process and the order generation, fulfilment and service process | | 271 | | 14 | | Competitive positioning | | 273 | | 15 | | Product choice | | 286 | | 16 | | Pricing | | 312 | | 17 | | Communication and selling | | 334 | | 18 | | Distribution | | 363 | | 19 | | Managing performance | | 382 | | Pt. V | | The new product development process | | 407 | | 20 | | New product development | | 409 | | 21 | | Design as strategy | | 428 | | | More... | | |
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