The First-time Manager's Guide to Performance Appraisals

Conducting performance appraisals can be a daunting prospect, especially for new managers. With the same brand of accessible and sage advice readers have come to rely on from "The First-Time Manager", this helpful guide provides straightforward, useful information that will enable anyone to take on this important task with confidence and skill.Filled with ready-to-use tools including sample dialogues, phrases, and documents, as well as plenty of useful tips, "The First-Time Manager's Guide to Performance Appraisals" shows readers how to: review an employee's past performance; prepare for the face-to-face meeting; assess how successful the employee has been at meeting goals; set new objectives; help develop career plans; evaluate performers at every level; understand the importance of coaching and counseling throughout the year; write up the appraisal and use ratings; and, follow up effectively. This book is an essential resource for managers who want to get the most from the performance appraisal process ...and from their people.

ISBN 0814474403   Pages 176 ISBN13 9780814474402 (What's this?)   Volumes 1 Publisher Amacom   Weight (grammes) 287 Imprint Amacom   Published in New York Format Paperback   Height (mm) 228 Publication date 01 Jan 2008   Width (mm) 152 Library of Congress 2007011452   Spine width (mm) 14 DEWEY 658.3125   Academic level Professional / Scholarly DEWEY edition DC22

Pt. I		Performance appraisal : what it's all about
Ch. 1		Performance appraisals : an overview		1
Ch. 2		Managers as coaches		11
Ch. 3		Managers as counselors		19
Pt. II		Getting ready
Ch. 4		The golden rules of performance appraisals		29
Ch. 5		Gathering information		39
Ch. 6		Preparing to conduct appraisals on former coworkers		48
Pt. III		The power of the pen
Ch. 7		Forms and ratings		57
Ch. 8		Writing guidelines		66
Pt. IV		The face-to-face meeting
Ch. 9		How to begin		75
Ch. 10		What to discuss		84
Ch. 11		How to listen actively		93
Ch. 12		How to act : the importance of body language		101
Pt. V		What to look out for
Ch. 13		How to handle challenging performance-appraisal situations		110
Ch. 14		How to avoid typical performance-appraisal pitfalls		122
Pt. VI		Evaluating various types of employees
Ch. 15		How to conduct appraisals on different-performance-level employees		133
Ch. 16		Performance appraisals for employees who telecommute		142

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