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The Interpersonal Communication Book provides a highly interactive presentation of the theory, research, and skills of interpersonal communication with integrated discussions of diversity, ethics, workplace issues, face-to-face and computer-mediated communication and the "dark side" of interpersonal communication. Recognized for its ability to help readers understand the crucial connection between theory and practice, this twelfth edition presents a comprehensive view of the theory and research in interpersonal communication and, at the same time, guides the reader to improve a wide range of interpersonal skills. The text emphasizes how to choose among those skills and make effective communication choices in a variety of personal, social, and workplace relationships. Superior coverage of cultural diversity, ethics, interpersonal communication in the workplace, and the integration of face-to-face and computer-mediated communication make The Interpersonal Communication Book the best choice for preparing to communicate successfully in today's world.
| ISBN | 0205625703 | | Volumes | 1 | | ISBN13 | 9780205625703 (What's this?) | | Weight (grammes) | 830 | | Publisher | Pearson Education (US) | | Published in | Old Tappan | | Imprint | Allyn & Bacon | | Series title | Mycommunicationlab | | Format | Paperback | | Previous ISBN | 9780205472888 | | Publication date | 09 Oct 2008 | | Height (mm) | 276 | | Library of Congress | 2008028946 | | Width (mm) | 216 | | DEWEY | 302.2 | | Spine width (mm) | 15 | | DEWEY edition | DC22 | | Academic level | Tertiary education | | Pages | 416 | |
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PART ONE: PRELIMINARIES TO INTERPERSONAL COMMUNICATION 1. Foundations of Interpersonal Communication Why Study Interpersonal Communication The Nature of Interpersonal Communication Elements of Interpersonal Communication Principles of Interpersonal Communication Summary Key Terms Critical Thinking Questions Choice Points My Communication Lab Explorations Special Features Ask the Researcher: The Values of Interpersonal Communication in the 21st Century Self-Test: What Do You Believe about Interpersonal Communication? Ethics in Interpersonal Communication: Ethical Questions Understanding Theory and Research: Communication Theories and Research Understanding Interpersonal Skills: Mindfulness 2. Culture and Interpersonal Communication Culture How Cultures Differ Principles of Intercultural Communication Summary Key Terms Critical Thinking Questions Choice Points My Communication Lab Explorations Special Features Ask the Researcher: The Importance of Culture in Interpersonal Communication Self-test: How Ethnocentric Are You? Self-test: What Are Your Cultural Beliefs and Values? Self-test: What's Your Cultural Orientation? Ethics in Interpersonal Communication: Culture and Ethics Understanding Theory and Research: Culture Shock Understanding Interpersonal Skills: Cultural Sensitivity 3. Perception and the Self in Interpersonal Communication The Self in Interpersonal Communication Self-Awareness Self-Esteem Perception in Interpersonal Communication Impression Formation Impression Management: Goals and Strategies Summary Key Terms Critical Thinking Questions Choice Points My Communication Lab Explorations Special Features Ask the Researcher: Understanding Self-Talk Self-Test: How's Your Self-Esteem? Self-Test: How Accurate Are You at People Perception? Ethics in Interpersonal Communication: Perspectives on Ethics Understanding Theory and Research: The Just World Hypothesis Understanding Interpersonal Skills: Other-Orientation 4. Listening in Interpersonal Communication The Importance of Listening: Professional and Relationship Benefits The Process of Listening Listening Barriers Culture, Gender, and Listening Styles of Effective Listening Summary Key Terms Critical Thinking Questions Choice Points My Communication Lab Explorations Special Features Ask the Researcher: Listening to Gender Differences Self-Test: How Do You Listen? Ethics in Interpersonal Communication: Ethical Listening Understanding Theory and Research: Listening to Lying Understanding Interpersonal Skills: Openness PART TWO. MESSAGES 5. Verbal Messages Principles of Verbal Messages Guidelines for Using Verbal Messages Effectively Summary Key Terms Critical Thinking Questions Choice Points My Communication Lab Explorations Special Features Ask the Researcher: Talking about Difficult Topics Self-Test: How Assertive Are Your Messages? Self-Test: Can You Distinguish Facts from Inferences? Ethics in Interpersonal Communication: Lying Understanding Theory and Research: Theories of Gender Differences Understanding Interpersonal Skills: Metacommunication 6. Nonverbal Messages Channels of Nonverbal Communication Functions of Nonverbal Communication Nonverbal Communication and Culture Summary Key Terms Critical Thinking Questions Choice Points My Communication Lab Explorations Special Features Ask the Researcher: Teaching Effectiveness Self-Test: Do You Avoid Touch? Self-Test: What Time Do You Have? Ethics in Interpersonal Communication: Interpersonal Silence Understanding Theory and Research: Biological and Social Clocks Understanding Interpersonal Skills: Immediacy 7. Emotional Messages Principles of Emotions and Emotional Messages Obstacles to Communicating Emotions Skills for Expressing Emotions Skills for Responding to the Emotions of Others Summary Key Terms Critical Thinking Questions Choice Points My Communication Lab Explorations Special Features Ask the Researche
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